Terms and Conditions

COVID-19 Update

A lot of things have changed during the last few years, especially in the tourism industry.
We want to make traveling and planning more enjoyable and as risk free as possible. So forget about the non refundable bookings and hidden fees, just enjoy making plans!
We have adapted our booking terms and cancelation conditions so you can start planning your vacation without the risk of losing your hard earned money.
It is always good to make plans because Summer 2022 will be hot!

Make your reservation now and enjoy our cash back guarantee!
If you make your reservation now, but due to Covid-19 restrictions set up by the Spanish government traveling will be impossible, you sure will get your money back! You can choose between a voucher with the exact value you paid or getting back your money instead. There are no hidden fees or handling charges.

In case of a positive Covid-19 test result.
If you or one of your travel companions gets tested positive shortly before your up-coming surf trip to Zarautz you can change your booking dates to another free week in our surf camp in Zarautz. You only need to pay the price difference between the weeks you are interested in and that’s it. Please add to the cancellation of your reservation an official medical certificate as proof for your health status.

Start packing your surf bag because you, my friend, are going to surf in Zarautz this summer!

In short:
No hidden fees
Choose between Cash back or voucher
Free rebooking in case of positive Covid-19 test result

Click here and start planning your next surf trip to Zarautz!

Reservation

To make a reservation you fill out our bookings form completely. After receiving all information we will send you an invoice for confirmation of the reservation. Only after a first payment has been made the reservation stands.

Payment

Invoices of participants or groups have to be paid at least 4 weeks in advance when the time between booking and start of activity is more than 6 weeks. To be able to attend the camp or trip the total amount of the invoice has to be paid in form of transfer through banking before you can attend our program. Only after receiving complete payment the booking stands.

Cancellations

If a cancellation finds place on the participant’s side after receiving payment, we do not refund the money to the participant. Participants should have a travel insurance that includes money refund after have given a valid reason and be able to demonstrate a note from authorized parties.
If Good People ISCE should cancel either a trip/ camp or event, then we will refund the money paid for, by and to the participant.

Risks

Participation on a Good People Surf camp or trip is at own risk! Therefore participants need to be 18+ or have a written approval and signed invoice by a parent or guardian. Every participant needs to have a valid travel insurance that covers medical costs.
Good People ISCE does not take any responsibility for; situations of superior force such as: strikes or weather conditions; damage caused by delays that shortens the stay of the participant; damage or loss of luggage on the camp or belongings that get stolen.

Participant’s Responsibility

All participants that use materials rented or given to them by crew to use, have the responsibility to use these items with great care. If there is damage done to one of the items used or if an item gets stolen while in the participants possession, Good People ISCE will charge the participant in a reasonable manner to be able to replace the item or repair it.